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Posties 'should speak English'

9:07am Friday 27th July 2007

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Casual staff employed by Royal Mail to help clear a massive backlog caused by strikes may not be able to speak English it has emerged. Watford resident Eileen Mackay, 75, said: "A mail van arrived outside my house in Harwoods Road and out got two young girls and they started delivering the mail.

"I spoke to one of them and it was clear she didn't understand a word.

"I timed her deliveries and it took her four minutes to do one letter. I have no problem with them employing casual staff, but they ought at least to be able to speak English."

Postal workers - some of whom continued their industrial action this week by picketing outside the Watford Mail Centre in Ascot Road - also raised concerns about the linguistic skills of agency staff.

Local Communication Workers Union (CWU) branch secretary Alan Walsh alleged casual staff employed at Watford Mail Centre in Ascot Road were effectively working through an interpreter.

Royal Mail representative James Taylor said: "We have contingency plans in place to cover strike action, which include management volunteers, staff working normally and fully trained and vetted temporary staff when needed.

"There are no severe backlogs of mail at Watford caused by the strike action and contingency plans continue to work well. All temporary staff speak English and are working well."

Have you received that long overdue letter you've been waiting for. Add your comment below.

Your Say YourWatford

Martin, Bristol says...
10:42am Fri 27 Jul 07

Thsi isn't a new thing. When I was working at the Ascot Road depot over Christmas 2001, my job was to sort letters by their postcode.

On the first morning I was there, a whole load of Asian temps were told to all go home as they couldn't actually read English.

But this is not the fault of Royal Mail. It's the fault of the greedy employment agencies who provide the temps, sometimes taking more than half their wages.

WatfordKev, Watford says...
2:50pm Fri 27 Jul 07

Medication running low, barbelybob?

barbelybob, watford says...
3:27pm Fri 27 Jul 07

WatfordKev wrote:
Medication running low, barbelybob?
if thats you lewis..........if it is,your right lol very low

in the know, hemel hempstead says...
9:25pm Fri 27 Jul 07

What about arriva they employ permenant polish staff who are unabel to speak a word of english so are unable to answer your questions on where their bus goes to

michellegoldthorp, hemel hempstead says...
9:43pm Fri 27 Jul 07

i work in hemel royal mail and we do not sit on our arse doing nothing the strike is about 22 different thinbgs not just pay so i think u should get off our backs.

john, england says...
12:03am Sat 28 Jul 07

barbleybob, a fantastic show of ignorance on your part. Take the time to find out what the posties working day is like. I have worked as a postie for many years now and I have lost count of the number of people that have taken a job with the same view that you hold, only to leave within a month due to the hard physical nature of the job, the early starts and the dispruption to social and family life.

keith, scotland says...
8:00am Sat 28 Jul 07

working for royal mail used to be an honour ,20 years ive been in but this pair have dragged it through the mud,and now there trying to go further,get out there with us on a rainy day soaked 2 the skin,helping out people on the way guess what havent got the time 2 speak anymore the duties are overloaded ,not enough time to do them ,but were underworked and overpaid (rubbish)start from the top get them out now .

angry, watford says...
9:20am Sat 28 Jul 07

At least you have had post , we havent had any post since wednesday - appauling and selfish.I am a nurse how would you feel if we striked and you had a loved one in hospital royal mail!!!.We get poor pay,work overtime and work in poor conditions at times and we SAVE PEOPLES LIVES.Put things into perspective royal mail

Pat, says...
10:05am Sat 28 Jul 07

Sorry "angry of Watford" I don't think your a Nurse they are highly qualified and dedicated people with whom I have a lot of respect. Their qualifications mean that they can spell English words and use grammar correctly :

havent = haven't
appauling = appalling
striked = gone on strike.

However to answer your points we have been offered an £8 a week pay rise but with strings attached. The strings mean we would be worse off by £20 - £40 per week. Royal Mail won't negotiate with the union so we had no choice other than to make our feelings known.

Barley Bob I wish it was £400 per week. I get £200



norbet, preston says...
1:28pm Sat 28 Jul 07

It's actually quite common , but it's all swept under the carpet by Royal Mail as it's embrassing. It's easier to command and ignore!, there's many "cultural problems at front line level".Everything is purely to impress senior managers , it's a very regimented style .Royal Mail is only motivated by political correctness and superficially impressing Toy Town Liberals . We had a farcical botched case at Preston MC , a mediocre jumped up clerk from Area Bolton trying to make a name for himself . That parasite was trying to fend off Allan's axe , however it was pathetic that the Area Personnel Mgr wouldn't accept any responsibility as that BNP recruiting sergeant had left the service. A system for imbecilles by imbecillies.

wits end, watford says...
10:31am Sun 29 Jul 07

michellegoldthorp wrote:
i work in hemel royal mail and we do not sit on our arse doing nothing the strike is about 22 different thinbgs not just pay so i think u should get off our backs.
maybe if you got on with delivering mail and left the running of the company to those that know what they are doing we wouldnt be in this mess.A postie is paid by the hour and if he works 3 hours he should be paid accordingly.Gone are the old days when you turn up do a bit and off home in 3 or four hours and expect a full shift.The way the post is going they will struggle to keep going and striking is just speeding up the process.Kick out the union,there is no place for them in this era.I say to the post office,next time they strike,sack em because it has been proved,you dont even need to speak the lingo to do the job,you could train monkeys to do it.Your average postie does not realise that the public dont give a S*** about all the infighting in the postal service,all they care about is getting their mail and public sympathy is wearing thin....

dean, northumberland says...
11:11am Sun 29 Jul 07

Actually monkeys are very intellegent

barbelybob, watford says...
12:25pm Sun 29 Jul 07

michellegoldthorp wrote:
i work in hemel royal mail and we do not sit on our arse doing nothing the strike is about 22 different thinbgs not just pay so i think u should get off our backs.
And if all 22 issues were resolved you would find another 22 or rather your union would.Bob Crow loves the limelight a little bit too much for my liking and when one issue is resolved he smarting for a new one so he can get back on tv.The quicker you sheep at the post office woke up and smelled the coffee.The bottom line is the postman does one of the most unskilled jobs yet they want to be paid the same as nurses or bus drivers ,who have to qualify........

Disgruntled, Watford says...
5:56pm Mon 30 Jul 07

It's ridiculous. We've had about 3 deliveries in the last fortnight - and why is something that was postmarked 3 days ago arriving when stuff from a fortnight ago has not? And using Polish and Asian staff who cannot speak English??? Why bother! What a waste.

paul, watford says...
7:12pm Mon 30 Jul 07

i haven't had any mail since tuesday 24th. yet someone 10 yards down the road from me has had mail. My concern is how trust worthy are these temporary staff. Will we find our bank accounts emptied for those of us who expecting bank cards and cheque books etc.

The Plinth of Darkneth, Watford says...
1:09pm Wed 1 Aug 07

Steamed open birthday cards as well I bet...

w.elliott, watford says...
10:54am Wed 8 Aug 07

2 parcels posted form spain about the 20th july 1 to bushey mill lane 1 to abotts langley one dilivered last thursday still wating for the other will it arrive soon i doubt it most probly sent to another country or still waiting to be sorted the strikes are out of order the post office should pay the posties to stop this supidity

steve, watford says...
1:46pm Thu 23 Aug 07

There is a watchdog...

make sure they hear your complaints...

www.postwatch.co.uk

Your sayYourWatford

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